Career Resources

[A Day in the Life of Senior Consultant Hiroki Tanaka] Respecting Dialogue with Many People to Boost Efficiency and Client Relationships

#A Day with a Consultant

When people hear “consultant,” many think “demanding work.” But what does a consultant’s day actually look like? In this article, we follow a day in the life of Hiroki Tanaka, a Senior Consultant at Vertex Partners, and ask him about both the rewarding moments and the tough parts of being a consultant.

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Profile

Profile photo of interviewee Hiroki Tanaka

Hiroki Tanaka
Vertex Partners Inc., Senior Consultant
After graduating from university, he joined a major Japanese IT consulting firm and spent four years on core-system replacement projects and similar work. He gained broad experience covering back-office system development, infrastructure operations support, and engineer management. He then joined Vertex Partners in December 2023. He currently works in IT consulting centered on the DX domain, providing end-to-end support from initial concept through deployment and operation.

A day in Tanaka’s schedule

Taking notes on paper clipped to a binder

9:30
On days he goes to the client site, he heads straight to the on-site office. He uses the morning for output work such as document creation and process design. Lately, he uses the “Pomodoro Technique” — 25 minutes of work followed by a 5-minute break — to sharpen focus and improve efficiency. He focuses during the quieter morning hours to produce high-quality output.

Hiroki Tanaka working

12:00
For lunch, he often uses the client’s employee cafeteria. He sometimes eats with colleagues from Vertex Partners or with the client’s staff, chatting about things outside of work. He makes good use of it as valuable time to deepen relationships in a casual atmosphere.

13:00
After lunch, he often has short meetings — including standing chats — with a wide range of people, both inside his company and at the client. Casual conversation often surfaces hints and insights for improving the work. He always tries to gather information through dialogue.

Hiroki Tanaka walking in the office

14:00
Client meeting. Agendas are wide-ranging — progress reports, shared issues, future direction, and more. He holds meetings face-to-face whenever possible, focusing on subtle expressions and remarks to read the other side’s intent.

Hiroki Tanaka talking

15:00
Meeting with his manager. They share information on project progress, the client’s situation, and team structure. He also openly raises challenges and concerns about how the project is moving.

16:00
Meeting with a key person on the client side. They normally use chat and email, but he deliberately creates chances to speak directly. Things that are hard to convey in writing flow easily through conversation. Confirmations about materials and light consultations can be wrapped up on the spot, which also speeds up decision-making.

Hiroki Tanaka meeting with a client

18:00
Sits in on a mid-career hiring interview for Vertex Partners. As an interviewer, he carefully confirms the candidate’s experience and intent and assesses fit with the company. After the interview, he shares impressions with the other interviewers and discusses outcomes and evaluations. Because hiring affects both the company’s and the candidate’s future, he approaches it with care.

Hiroki Tanaka conducting a mid-career hiring interview

19:00
He looks back on the day’s work and reviews tomorrow’s tasks, preparing materials. If meetings are scheduled, he checks the agenda in advance and organizes the necessary information. He also sends out any items that need to be shared with stakeholders. Careful preparation lets him hit the ground running the next day.

20:00
Leaves the office. His schedule is aligned with the client’s working hours, and he often leaves around 20:00. The office tends to be quieter in the evening, so he uses that time for his own work.

21:00
Arrives home. After dinner, he often spends time on his hobbies. Playing games or watching videos with family — immersing himself in what he enjoys — helps him deliberately switch off from work. Keeping a clear on/off contrast lifts his performance in the days that follow.

Tanaka’s thoughts and feelings about being a consultant

A person resting a hand on their chin while using a laptop

― What do you find rewarding in your daily work?

Beyond supporting the client’s system implementation, I find it rewarding to be involved in thinking from zero base about “what is the right solution for this challenge.” Before joining Vertex Partners, the focus was on how to efficiently design, implement, and operate systems. Now I face the essence of the issues alongside the client. I also find great meaning in being able to carry through to execution, not just sit in the upstream concept and planning phases. Watching initiatives I proposed, executed, and rolled out actually help the client’s frontline is a huge source of fulfillment.

When supporting a client’s system implementation, hearing from frontline users who use the system — “Now I can see the work,” “Work has become easier” — is also gratifying. Feeling that my work creates value is what makes this attractive. I find Vertex Partners a place where I can leverage both my consultant skills in identifying and solving issues and my engineering background’s execution ability, and I find that both rewarding and appealing.

― What do you find tough about the job?

What is demanded is the stance of not limiting your scope — going as deep as necessary. In typical companies, people might say, “That’s not within my scope.” But our consultants willingly cross boundaries when it is needed to solve the client’s problem. Because you have to think of yourself as the product and the value being delivered, there is pressure. But for people who want to work autonomously and increase their own value, I think it fits.

The strength to keep searching for a solution even in situations with no clear answer is also tested. Even in tough moments, as a consultant you sometimes need the resolve to say firmly, “I can do this.” It comes with major responsibility, but resolving the challenge brings huge satisfaction. The harder the moment, the more I view it as an opportunity to grow.

― What kind of consultant do you want to be going forward?

I want to be a consultant who can lead large system implementation projects. I want to lead a team end-to-end from planning and concept through execution, deployment, and operation. Because at my core “I love IT,” I plan to keep building technical knowledge. But I also strongly feel the need to sharpen and deepen the business perspective on top of technical depth. By accumulating both, I want to be able to plan and drive things beyond mere system implementation — considering the impact on the entire business — and deliver new value. Rather than only crafting concepts or plans, I want to be the kind of leader who can also clearly demonstrate what effects and value a properly executed implementation brings to the business. To do that, I need not only more on-the-ground experience but also stronger management and communication skills. I’m still growing, but I want to keep moving step by step toward that ideal.

Vertex Partners Inc. — Company information

Company nameVertex Partners Inc.
HeadquartersMidtown Tower 18F, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6218
EstablishedJuly 1, 2015
CapitalJPY 40 million (including JPY 5 million capital reserve)
ExecutivesRepresentative Director: Masatomo Yamaguchi
Employees72 (group-wide, as of January 2024)
BusinessConsulting services covering strategy formulation through execution support, new-business creation, business processes, and digital; support for startups, CVCs, and regional revitalization through co-creation; open-innovation solutions leveraging advanced technologies; cross-border M&A support; new-business production
Group companiesCONVERGENCE Inc. (100% subsidiary / formerly known as Luce)
Bental Partners Inc.
Vertex Entertainment Inc.
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